Cookie Policy
This Cookie Policy explains how Luxlete (“we”, “our”, “us”) uses cookies and similar technologies on luxlete.com (the “Site”). It works together with our Privacy Policy to ensure transparency in how we collect and process your data.
By continuing to browse our Site, you agree to the use of cookies as described in this policy.
What Are Cookies?
Cookies are small text files placed on your device when you visit a website. They help the Site function properly, improve user experience, and provide insights for business and marketing purposes.
Types of Cookies We Use
1. Essential Cookies
Required for the Site to function (e.g., checkout, account login, security). These cannot be disabled in our systems.
2. Performance & Analytics Cookies
Collect information about how visitors use the Site (e.g., pages visited, time spent, errors encountered). This helps us improve usability and performance.
3. Functional Cookies
Remember your preferences (e.g., language, location, saved cart items) to personalise your experience.
4. Advertising & Targeting Cookies
Used to deliver relevant ads, measure campaign effectiveness, and limit how often you see them. They may also be placed by trusted third-party advertising partners.
Third-Party Cookies
Some cookies are set by trusted third parties, such as:
Google Analytics – to understand visitor behaviour and improve services. See Google Privacy & Terms.
Facebook Pixel – to deliver targeted advertising on social media. See Facebook Cookies Policy.
Payment & checkout providers – to enable secure transactions. See Shopify Cookies Policy (our ecommerce platform).
These third parties may collect data in accordance with their own privacy and cookie policies.
How Long Cookies Stay on Your Device
Session cookies: Temporary, deleted when you close your browser.
Persistent cookies: Remain until they expire or are deleted by you. Expiration times vary (usually between a few days and two years).
Managing Cookies
You can manage or disable cookies through your browser settings. Most browsers allow you to:
Block all cookies
Delete existing cookies
Receive a warning before a cookie is stored
⚠️ Please note: Disabling certain cookies may affect the functionality of the Site, including checkout and account login.
For more control, you can also opt out of personalised ads via:
Updates to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in technology, law, or our business practices. Updates will be posted on this page with a new “Last Updated” date.
Contact Us
Need help? We’re just an email or call away:
Email: care@luxlete.com
Phone: +448081723539
Address: 432 Stratford Road, Birmingham, B11 4AD, United Kingdom
Customer Service Hours (GMT – London):
Monday to Friday: 9:00am – 6:00pm
Saturday & Sunday: 10:00am – 2:00pm
We aim to respond to all enquiries within 24 hours.
For more support, visit our Contact Us page.